Walk-in Urgent Care open 8a-8p / 365 days per year


3 Rights Every Patient Should Know They Have

November 17, 2017
patient care

Urgent care centers have been providing convenient, yet efficient, patient care since the 1970s and have only been growing exponentially around the world since then. While urgent care is a popular option for non-emergency health issues, patients still need to be aware of their rights in any sort of medical center. This article provides a few basic patient care rights that you should know and understand for your next visit to a walk in clinic.

  1. Right to Know
    As a patient, you have the right to know all the information pertaining to your care. This includes being part of the decision-making process as well as being able to provide truly informed consent. This means that before signing any papers, you must be given the opportunity to ask questions, discuss options, and use the given information to make an informed decision. Additionally, you have the right to receive patient care information in your preferred language. Whether you have speech, vision, hearing, or mental impairments, you must be presented information in a way that satisfies your needs. You also have the right to know the names of your caregivers, as well as the right to be told if anything goes wrong with your care.
  2. Right to High-Quality Care
    All patients have the right to know who is performing their patient care, their background, and experience. Additionally, all patients should be able to get in touch with previous or current healthcare providers regarding their care. If patients are required to see multiple providers, then they have the right to know why their care provider changed, and who the new provider will be.
  3. Right to respect
    ┬áThe right to be treated with courtesy and respect should be implemented throughout all types of patient care. Also within this right is your right to privacy. While there are strict laws about patient confidentiality, health care providers should take extra precautionary measures to ensure all patient information is kept private. Not only does respect apply to how a patient is treated, but it can also be applied to treatment of pain. If you’re in pain, you have the right to have your pain addressed by your healthcare provider.

As a patient, you have rights based on an ethical and moral basis. However, many patients do not know their rights, and therefore don’t know what they can and can’t ask, or how they should be treated. Every patient deserves high-quality, personalized treatment, with the right to know everything they need to about their care and treatments.